SafeCore Academy Refund Policy
Last Updated: April 2024
We want you to be completely satisfied with your training at SafeCore Safety Academy. Please read our refund policy carefully before enrolling.
Eligibility for Refund
Refund requests are eligible under the following conditions: • Request submitted within 7 days of enrollment • Student has not accessed more than 20% of course content • Course has not yet commenced for offline/batch programs • Payment was made directly through our official website
Non-Refundable Cases
The following are not eligible for refunds: • Requests made after 7 days of enrollment • Courses that have been completed or certificate issued • Offline programs after the batch commencement date • Exam fees and re-examination fees • Discounted or scholarship-based enrollments
Refund Process
To request a refund: 1. Send a written request to accounts@safecoresafety.com 2. Include your name, enrollment ID, and reason for refund 3. Our team will review your request within 3 business days 4. Approved refunds will be processed to the original payment method
Refund Timeline
Once a refund is approved: • Credit/Debit card payments: 5–7 business days • Net banking / UPI: 3–5 business days • Bank transfer: 7–10 business days Timelines may vary depending on your bank or payment provider.
Course Cancellation by Academy
In the rare event that SafeCore Safety Academy cancels a course or batch, enrolled students will receive a full refund or the option to transfer to another batch at no additional charge.